Refund Policy
Last updated: 9 June 2026
We want you to feel confident buying ELEVORA. If the vault isn't right for you, our 30-day money-back guarantee has you covered — no hoops, no hard feelings.
30-Day Money-Back Guarantee. If you're not happy with ELEVORA for any reason, email us within 30 days of your purchase and we'll refund you in full.
01 How to Request a Refund
Requesting a refund takes about a minute:
- Email [email protected] from the address you used to buy.
- Use the subject line "Refund request" and include your order number or receipt if you have it.
- You're welcome (but never required) to tell us what didn't work — it helps us improve.
That's it. We'll confirm and process your refund — no lengthy questionnaires.
02 Eligibility
To keep the guarantee fair and sustainable:
- Requests must be made within 30 days of your original purchase date.
- The guarantee applies to your purchase of the ELEVORA prompt vault.
- We reserve the right to decline refunds in cases of clear abuse — for example, requesting a refund after copying and redistributing the full collection, or repeated buy-and-refund activity.
03 How Refunds Are Processed
Approved refunds are issued to your original payment method through our payment provider (such as Stripe, Gumroad, Lemon Squeezy, or PayPal). Once processed on our side, it typically takes 5–10 business days for the funds to appear, depending on your bank or card issuer. We'll refund the full amount you paid; any difference in currency conversion or processor fees is outside our control.
04 Access After a Refund
Because ELEVORA is a digital product, once your refund is issued your license ends. You agree to stop using and to delete your copies of the prompt vault.
05 Questions
Unsure about anything before you buy? Email [email protected] — we'd rather answer your questions up front than process a refund later.