Privacy Policy
Last updated: 9 June 2026
This Privacy Policy explains what information ELEVORA ("we", "us", "our") collects when you visit our website or purchase the ELEVORA prompt vault, how we use it, and the choices you have. We keep this short, plain, and honest.
01 Information We Collect
We collect only what we need to deliver the product and run our business:
Information you give us
- Contact details — your name and email address when you purchase, subscribe, or contact support.
- Order information — the products you buy and your purchase history.
- Communications — anything you send us via email or support forms.
Information collected automatically
- Usage data — pages visited, referring links, and approximate device/browser information, used to understand and improve the site.
- Cookies & similar technologies — see the Cookies section below.
02 How We Use Your Information
We use the information we collect to:
- Deliver your purchase and provide access to the prompt vault.
- Send you order confirmations, receipts, and important product updates.
- Respond to your questions and provide customer support.
- Operate, secure, and improve our website and product.
- Send marketing emails only if you opt in — you can unsubscribe at any time.
- Comply with our legal obligations and prevent fraud or abuse.
We do not sell your personal information.
03 Payments
Payments are processed by trusted third-party payment providers (such as Stripe, Gumroad, Lemon Squeezy, or PayPal). When you pay, your card details are submitted directly to the processor — we never see or store your full payment-card information. These providers handle your payment data under their own privacy policies and industry-standard security (PCI-DSS).
06 Data Retention & Security
We keep your information for as long as your account or purchase relationship is active, and as long as needed to meet legal, tax, and accounting requirements. We use reasonable technical and organizational measures to protect your data, though no method of transmission or storage is ever 100% secure.
07 Your Rights
Depending on where you live (for example under the GDPR or CCPA), you may have the right to:
- Access the personal information we hold about you.
- Request correction or deletion of your information.
- Object to or restrict certain processing.
- Request a copy of your data in a portable format.
- Withdraw consent or opt out of marketing at any time.
To exercise any of these rights, just email us — we'll respond within a reasonable timeframe.
08 Children's Privacy
ELEVORA is intended for users aged 18 and over and is not directed at children. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, please contact us and we will delete it.
09 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above and, for significant changes, provide a more prominent notice. Your continued use of the site after changes take effect means you accept the updated policy.
10 Contact Us
Questions about your privacy or this policy? Email us at [email protected] and we'll be glad to help.